Frequently Asked Questions

Who is Chicago Cars Direct?

Chicago Cars Direct consists of a highly knowledgeable staff of personable individuals who love cars and love to talk about cars. Our passion for cars has inspired us to create Chicago Cars Direct. "A dealership for People who Love Cars, but not Normal Dealerships". Between the Quality of our Vehicles, Superior pricing and the Service we provide, our goal is to give you the Best Online Buying Experience possible.



Where does Chicago Cars Direct obtain its cars?

All Over the Country. Chicago Cars Direct gets its cars from a wide range of sources. Most of our cars are local New Car franchise dealership trade-ins and/or lease returns. We have relationships with many dealerships and brokers and we sell only the Nicest High Quality pre-owned cars. Many of our dealers do not specialize in the same type of vehicles we do and call us when they have a customer that wants to trade-in their vehicle. Because our Market is Online and Nationwide, we can offer these vehicles to you at a phenomenal value.

FORMULA: High Quality Vehicle + Low Pricing = Win-Win!!



Where are your Cars Located?

Our vehicles are located in our Climate Controlled Warehouse at 2300 Windsor Court (Suite B) in Addison, IL (Next to Lewis Paper). Best part about this? No shoveling snow ☺



Can I have the vehicle mechanically inspected?

Of course, we want you to be 100% satisfied with your purchase. Chicago Cars Direct welcomes inspections of all of its vehicles we sell online. We will bring the vehicle to the inspection facility free of charge. Chicago Cars Direct recommends using Carchex.com for vehicle inspections for out-of-state buyers. (You are responsible for Full Payment for the inspection) We also recommend and do offer extended warranties.



What can I expect from my purchase?

You can expect only the Best Overall Buying Experience. We will exceed your expectations by: 1) Providing Professional and Courteous service 2) Providing Nice, High-Quality Vehicles 3) The Best pricing and a 4) Painless Buying Experience. We make every effort to describe each car as accurately as possible. In fact, our main business is wholesaling many of these cars to dealers that buy our inventory and turn around and sell it at much higher prices. It is important when buying a pre-owned vehicle to understand that it is not brand new - A pre-owned vehicle may have some minor scratches, dings or chips associated with the miles and age of the vehicle. Some vehicles may not have loose items such as: Floor Mats, CD magazines, extra keys, manuals, cigarette lighters, navigation discs, etc. Miles posted in this listing may vary slightly due to local test driving, in-transit repairs, or road testing. Please ask if you have any questions. Please don’t assume anything.



I am out-of-state, how can I receive my vehicle?

As a service to our clients, we are able to negotiate the shipping costs for you. You will pay for the shipping costs directly to the Transportation Company. Chicago Cars Direct only contracts you with fully bonded and insured transportation services that will deliver the vehicle to your door. The transport usually takes about a 1-3 days to set up. Once the carrier is set up, vehicle delivery usually takes between 5 and 10 days after the pick-up of the vehicle and varies by location, weather, holidays, etc.



I am out-of-state and I want to fly in to pick up my vehicle?

Not a problem, many clients book a flight into (ORD) Chicago O'hare or (MDW) Chicago Midway airports. Should you choose this option, we'll be glad to pick you up from the airport and bring you to our facility. Many of our clients take advantage of coming to Chicago and make a weekend out of it and stay at one of the many nice hotels in Chicago.